Whether you are evaluating Microsoft Dynamics 365/CRM for your organization, hoping to increase user adoption of your current use, or expand capabilities into sales, service, or marketing, our on-demand webinars will keep you informed of what’s possible and what’s new with Microsoft Dynamics. If our on-demand video’s create questions (and they will) please contact us at any time and we would be happy to answer them all.
Meet the New Microsoft Dynamics 365
What’s Possible with Dynamics 365 Portals
Consumers today demand information faster than ever before and oftentimes prefer to gather the information themselves. In this session, we will examine how portals with Microsoft Dynamics can create a centralized information hub that is accessible 24/7 while reducing costs across sales, marketing and service.
What’s Possible Using Customer Service in Dynamics 365
Delivering exceptional customer service means empowering your service team with everything they need to deliver an experience that will deepen customer loyalty. In this session, we will examine the expanded capabilities and benefits that utilizing Service by Microsoft Dynamics 365/CRM can bring your business.
Microsoft Dynamics 365 for Sales
How does the new Microsoft Dynamics 365 help sales people succeed and your business grow? In this on-demand session we take a look at the new Dynamics 365 for Sales and walk through “A Day in the Life” how sales can use this powerful tool to win deals faster and connect with their customers.
Considerations When Moving to the Cloud
If you are considering a move from Dynamics CRM On-Premise to Online or evaluating these options from the start, this session is for you! Dynamics CRM experts will provide a detailed list of considerations organizations of all sizes should evaluate prior to migrating to the Cloud.
Automating Field Service Through Work Orders and Mobile
In this webinar and live product demonstration, see how to transform your field service and experience a closed loop work order life cycle including work order automation,scheduling and dispatching, real-time mobile communications to the field technician, proper oversight and communications with field service employees to keep your operations cost in check while you grow your business organically.