Microsoft Dynamics 365/CRM is a customer relationship management suite complete with marketing, sales, customer service and social insight capabilities that allow you to hit your target by managing, developing and growing your customer relationships.
With unlimited ways to utilize Dynamics CRM, it is critical to have a partner who is well-versed and knowledgeable in CRM. Our developers and consultants have earned Microsoft’s highest level of CRM certification to provide you with the best quality of service by knowing the product inside and out.
Why We Love Microsoft Dynamics CRM
In a connected world, delivering a great customer experience is more essential than ever to differentiating your business, building loyalty, and maintaining your reputation. This is where CRM solutions come in, but a lot of businesses see CRM as too complex.
>> Three areas where Dynamics CRM Online can help your business
- Opportunity Management: Make it easy for everyone in your organization to get the information needed to deliver great customer experiences
- Mobile Productivity: Empower your sales and service teams to do their best work from virtually anywhere on any device
- Business Insight: Get visibility into your organization to make informed decisions and grow your business
“The visibility within Dynamics CRM has gotten everyone on the same page. We’ve been able to build a foundation of intelligence to use to create strategic growth and to deliver more value to each customer. That strategic approach is KEY!”Keith Harkonen, Director of Marketing, Technical Prospects
Microsoft Dynamics CRM Customer Success
Sundyne recently transformed its business inside out with the Microsoft Cloud. Microsoft solutions including Dynamics CRM Online, Office 365, SharePoint, SQL and Azure connect Sundyne’s global customers and complex sales cycles—creating a unified customer experience and agile business.
Bemis Manufacturing, the largest toilet seat manufacturer in the world, expands it usage of Microsoft Dynamics CRM to help its wholesale division gather and analyze customer and competitor intelligence, harnessing the power of data to improve its products, manufacturing processes, and customer experience.
As BOSS SNOWPLOW continues to grow as a market leader, there was a growing need for consolidation and automation of customer data systems. Prior to selecting Ledgeview Partners to implement Dynamics CRM, customer data was saved & managed by multiple departments with numerous methods of reporting and updating information.
Do we think we do great work here at Ledgeview? Of course we do. But you don’t have to take our word for it. We just ask that you take Microsoft’s. Here is a sampling of the recognition they have given Ledgeview Partners.
Microsoft’s Gold Competency in CRM – The highest level of certification provided by Microsoft for its partners. This award demonstrates that we hire the best staff and invest in their continuing growth and knowledge in CRM.
Microsoft’s Dynamics President’s Club – Awarded to only the top 5% of Dynamics partners worldwide, this designation honors the continued commitment to sales and service excellence.
Inner Circle – Truly the elite of the elite. Designation as the top 2% of Dynamics partners worldwide and one of only five CRM partners so honored.
Dynamics CRM Online Partner of the Year Central Region – CRM Online + Partner of the Year + Central Region = Ledgeview Partners. That math is pretty easy to figure out.
CRM Partner Advisory Council (PAC) – As a member of this council, Ledgeview works directly with the Microsoft product team responsible for the roadmap for Dynamics CRM. With a seat at the table, we present your ideas and challenges directly to the CRM product team.
“Ledgeview has helped us on numerous occasions – not just with any support issues we might have, but also to extend Microsoft CRM to fit our business and keep us informed on the latest CRM capabilities. They are always there when we need them!”Ken Gifford, Network Administrator, Sure Controls, Inc.