A Beginner's Guide to Salesforce Trailhead: 'Cultivate a Culture of Equality with Inclusive Leadership'

A Beginner’s Guide to Salesforce Trailhead: ‘Cultivate a Culture of Equality with Inclusive Leadership’

If you’ve been following my journey with Salesforce Trailhead this month, you know I’ve been on the Equality path, both with the technology and in my real life.

I would like to think I’ve been on this path for a long time, actually, more feverishly and building with more awareness since my time at university four years ago.

In this time, I have learned more about different cultures and have more experience with diverse groups.

With Salesforce Trailhead, I’ve discovered even more about the evolution of diversity, inclusivity, and equality, and what these terms and practices mean to the modern workforce and the people in it, in 2018.

As stated in previous blogs, and if you’re following the same trail as me – within the modules, equality can be defined as diversity plus inclusion. 

While Salesforce reminds us that diversity is “the presence of people from many different backgrounds and identities” and inclusion is “when every single person in the community is heard, respected, empowered, and feels a true sense of belonging,” the desired outcome (equality) joins these terminologies and practices to foster “a true culture of equality”.

Salesforce reinforces their core value that workplaces need to continually strive to better reflect diverse customers and communities through employment, development opportunities, day-to-day practices, and much more.

They say it is essential for workgroups to “foster an environment that is both diverse and inclusive and where everybody can thrive”.

Personally, I couldn’t agree more, and I think this video they share within the module encompasses the concept of fostering an equal culture as a leader best.

Watch for yourself …

For management, Salesforce highlights five major steps to becoming an inclusive leader.

They are:

  1. Lead with Equality
  2. Have brave, authentic conversations
  3. Practice inclusive meetings
  4. Be fair in assignments and promotions
  5. Celebrate and bond with everyone in mind

As the module continues, you will learn more about these steps, the power of inclusion, how to practice inclusive leadership daily, gain actionable tips, and absorb, more thoroughly, the importance of inclusive leadership.

I highly recommend completing it.

As I’ve stated in earlier Trailhead blogs under the Equality path, these units and modules are not only good HR lessons but are tremendous lessons in creating ethical (and equal) work cultures and environments.

Did you know that employees who feel a sense of belonging at work are 5.3x more likely to feel empowered to perform their best work? Amazing!

The bottom line about fostering equal workplaces is clear, and it’s exactly what you’ll discover and learn more about with this path.


After completing the unit, “Cultivate a Culture of Equality with Inclusive Leadership,” if you’re interested in learning even more about equality in the workplace, read Salesforce’s special report on “The Impact of Equality and Values-Driven Business” here.

Until next time, I look forward to walking more Trailhead paths with you.

Blaze your trail, and get started with Trailhead modules like this one here.

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