Microsoft Dynamics 365/CRM 101: Sales Process

It is widely known and recognized that no two companies have the exact same sales process. However, you can use the Dynamics 365 Sales Process to create efficiencies and aid in your own sales process steps. This follows a Leads>Accounts>Contacts>Opportunities

What is Community Cloud and its Benefits?

Salesforce Community Cloud, as described by Salesforce, is “an advanced online community software that connects employees, partners, and customers into a seamless, productive ecosystem, which works to better your business”. Community Cloud is a Salesforce product that allows you to

Why is ‘Coffee Only for Closers’?

via GIPHY Industry experts may hear the phrase “lead generation” and laugh. Why is this? A popular 1984 film in which Alec Baldwin stars that’s based on the Pulitzer Prize-winning film, “Glengarry Glen Ross” encourages an onlooker’s worst fears about the

What is Trailhead and its Benefits?

Trailhead is known within the industry as “the fun way to learn Salesforce”. The platform encompasses thousands upon thousands of educational paths (trails) that help you to become more aware of and integrated with the system. Whether you’re a beginner

What is Microsoft Dynamics 365 for Retail?

Microsoft Dynamics 365 for Retail is an application within the Microsoft Dynamics 365 universe that “unifies digital, in-store, and back-office operations to personalize customer engagement and increase employee productivity”. Microsoft says, “Dynamics 365 for Retail empowers retailers to create exceptional,