Salesforce Success Story

Before Harbor House Domestic Abuse Programs of Appleton, Wisconsin, decided to move to Salesforce for Nonprofits, they were using Raiser’s Edge, a cloud-based fundraising and relationship management solution designed for nonprofits, and QuickBooks, an accounting software program designed for medium to small-sized businesses, to manage their information. 

These systems, however, were not as robust as Harbor House of Appleton, WI needed them to be. 

Morgan Kirchenwitz, Marketing and Events Manager at Harbor House of Appleton, WI, says, “With Raiser’s Edge, it wasn’t as easy to pull information as we would’ve liked it to have been. The platform looked like it was from the ‘90s and though they were in the process of moving it to the cloud at the time we still had it, it still lacked the key functionality we wanted.” 

Meetings with Raiser’s Edge proved to be time-consuming for the organization, as they often had to repeat their story and objectives with their technology as they were assigned new reps every three to four months.

This was not an ideal relationship for the nonprofit.

Kirchenwitz, and Kabao Vang, Office Manager at Harbor House of Appleton, WI, shopped around before selecting Salesforce as a team

Neon CRM and Bloomerang were the other top solutions they considered, but Salesforce for Nonprofits pulled ahead for its campaign management abilities, product notability, local reviews, product potential, and robustness.  

While Harbor House of Appleton, Wisconsin, has already begun to dive in, they look forward to taking on the technology in an even more comprehensive fashion as they progress.

Learn why Salesforce for Nonprofits is a great fit for Harbor House of Appleton, Wisconsin, and why Vang says working with Ledgeview was “a great experience for everyone”. 

Get the full case study here.

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