How to Start Building a Salesforce Community

One of the great things about building Salesforce Communities is that you can build everything with a point and click. Using code to build Salesforce Communities is not required. To do it this way, simply use Salesforce Community Builder. Salesforce

What is a Salesforce Community?

As a new Salesforce User, you may be wondering what a Salesforce Community really is. You may already be using Salesforce and have 10, 50, or even 100 people logging in on a daily basis, entering leads, opportunities, or other

How to Use Web-to-Case in Salesforce

Similar in nature to Salesforce’s Email-to-Case function, Web-to-Case offers users a way to gather information in a more focused format. You can gather customer support requests directly from your company’s website with Salesforce Web-to-Case. This can help your organization respond

How to Use Email-to-Case in Salesforce

This capability is available in Sales and Service Cloud. Either one you are licensed with, you will be able to take advantage of Email-to-Case. Email-to-Case is simple for most Users to comprehend. Email-to-Case helps your company efficiently resolve and correspond