How to Use Web-to-Case in Salesforce

Similar in nature to Salesforce’s Email-to-Case function, Web-to-Case offers users a way to gather information in a more focused format. You can gather customer support requests directly from your company’s website with Salesforce Web-to-Case. This can help your organization respond

How to Use Email-to-Case in Salesforce

This capability is available in Sales and Service Cloud. Either one you are licensed with, you will be able to take advantage of Email-to-Case. Email-to-Case is simple for most Users to comprehend. Email-to-Case helps your company efficiently resolve and correspond