The New Outlook App in Version 9.0 of Microsoft Dynamics 365/CRM has several updates from Version 8.2.
The Outlook App is a lighter version of the Outlook Client, as usual, but with the most recent version, Microsoft Dynamics 365/CRM has beefed it up more!
Here are the major differences between the Outlook App versus Outlook Client for your consideration:
With Track and Set Regard Tasks, remember that the Outlook App will still bring tasks down from CRM into Outlook.
Analyze these charts carefully. Watch out for Gotchas in Version 9.0. They have been thoughtfully detailed above by CRM Consultants at Ledgeview.
You will notice some major differences as you explore the New Outlook App. The best way to get to know it is to use it!
Reach out to Ledgeview with any questions you may have about the New Outlook App in Microsoft Dynamics 365/CRM V9 or the upgrade itself.
Though you may not have considered some of the little-used features, you see in these charts, you may want to start utilizing them now.
With every update, there are opportunities for new utilization and functionalities.
Ledgeview is here to help you through every step of your upgrade. Contact us to get started or for upgrade support.