Microsoft-Convergence-2015

Below are some of the exciting new features and enhancements coming in the Microsoft Dynamics CRM 2015 Spring Release that were presented during Convergence 2015 in Atlanta a couple weeks ago. Dynamics CRM is focused on five main areas in the 2015 Spring Release: Productivity, Mobility, Social, Knowledge & Engagement, and Platform. Please stayed tuned to our blog as we detail out some of the new features coming.

Productivity

  • Integration with One Note
  • Excel integration for in grid editing
  • Office Group collaboration
  • Mobile Email tracking capabilities
    • Folder based tracking
    • CRM App for Outlook
  • Power BI Connectors
  • Skype for Business integration

Mobility

  • New Phone App
    • Looks and functions similar to tablet app
  • New Mobile API
    • Ability to customize the mobility experience
  • Mobile Application Management – Security

Social Listening

  • More listening channels
  • Additional visualizations
  • More filtering capabilities
  • New Social Center
    • Real time results
    • Integrates into CRM Case and Leads
    • Response capabilities

Knowledge and Engagement

  • Convert any channel to any entity within CRM
  • Surveys integrated within Cases
  • Better Parature integration

Platform

  • 20% increase in CRM Online performance
    • Utilizing Microsoft’s Edge Network
  • New Turbo forms
    • Loads forms twice as fast
  • Performance improvements for API integrations
  • High speed data imports
  • Private cloud deployments utilizing Azure

Convergence 2015

If you missed Convergence 2015 there were some great presentations including a keynote appearance by Russel Wilson from the Seattle Seahawks. You can see several of the session presentations by checking out the Convergence Video Library. For more information on the Microsoft Dynamics 2015 Spring Release along with any other questions or interests in Dynamics CRM, be sure to contact us and we will be happy to provide you one on one time with one of our knowledgeable consultants!

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