Microsoft Dynamics 365/CRM offers users the ability to create their own personal email signatures when sending an email out of CRM.

Each user can have multiple signatures and can select them from the email record when creating an email. You can also set one as your default signature.

This simple guide will walk you through setting up a custom email signature in your Microsoft Dynamics 365/CRM system. Be sure to share with your colleagues! Creating a company-wide signature is always good for branding.

Start here:

  1. Navigate to Settings à la Templates and click on “Email Signatures”

Custom Signatures in Microsoft Dynamics 365/CRM


  1. Click “New” to create a new email signature for a user

How to Add Custom Signatures in Microsoft Dynamics 365/CRM


  1. To create the email signature record, you’ll need to update the following fields:
    1. Owner – Owner of the signature (Owner or Team)
    2. Title – text field for giving the signature a name
    3. Language – drop down to select the language based on the languages you’ve added to the system.

Custom Signature in Microsoft Dynamics 365/CRM


  1. In the body of the signature you can type/paste in the signature you want to add. You can also add images (typically from a website).

Custom Signature in Microsoft Dynamics 365/CRM


  1. You can set one signature as “Default” by clicking the button in the ribbon on the signature form.

Custom Signature in Microsoft Dynamics 365/CRM


  1. Be sure to “Save and Close” the record.

Custom Signatures in Microsoft Dynamics 365/CRM


To use the signature, simply create a new email message within CRM (it will automatically insert your default signature).

If you want to select a different signature, click on the “Insert Signature” button from the ribbon and select the desired signature.


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