Winter, you say?

Yes, we’re already talking about the Salesforce Winter 2021 release!

Despite COVID-19 keeping many of us put, summer feels to have come and gone, and with every new season, there often comes a new technology update or release. This is certainly the case with Salesforce.

Sandbox customers have early access to the Winter 2021 release to test new customizations and features before their production organizations are upgraded.

This window for Winter 2021 begins on Sept. 11, 2020.

Most users will not have to do anything to gain access because their sandbox is already on a preview instance. However, you may have needed to take action prior to Sept. 11, 2020, in order to take part in the Winter 2021 release.

Sandbox instances are split into preview and non-preview. Preview instances are upgraded to the latest version of Salesforce ahead of production instances and non-preview instances towards the end of major releases like this.

Salesforce has provided the following graphic for you to carefully analyze to determine where you fall on the release access radar:

Image Credit: Salesforce

You may also use the Salesforce Trust Status website: https://status.salesforce.com/.

If you know your instance, you can access a lot of information regarding release dates and even outages from the website.


Up to Sept. 11, 2020, Salesforce routed all sandbox requests to preview instances. All requests completed on time for the major release on Sept. 11, 2020, have been upgraded to the latest version of Salesforce.

Incomplete sandbox requests will be reset to a non-preview instance. Pending and new sandbox requests will be routed to non-preview instances until you upgrade your production instance to Winter 2021.

If you have questions regarding your instance and the upcoming Winter 2021 release, Salesforce has provided answers to:

  • I need to create a new sandbox – what are my options?
  • I have an existing sandbox – what are my options?
Get Answers to FAQs About the Winter 2021 Release

With any new release, it’s critical to plan ahead.

If you would like assistance preparing for the Winter 2021 release, don’t hesitate to reach out to our team of Salesforce Specialists.

Learn More About How Ledgeview Can Help You with Salesforce

Over the coming weeks, we will also be publishing more information on the release as it comes to keep you informed and excited about what’s new with Winter 2021!

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