When it comes to issue resolution, there are key expressions that Customer Service Reps (CSR) should use to assure the customer they’re being cared for.

This infographic walks you thorough everything you need to know when it comes to issue resolution …

LVP Infographic


Are the tips shared in this infographic just what you needed today? Here are some more resources from Ledgeview that will help you thrive.

Ledgeview Partners Customer Service

eBook: 10 Best Practices to Improve Customer Service

Improving your Customer Service team, strategy, and practices should be top of mind for every organization.

Within this eBook, we provide you 10 Best Practices for improving all of the aforementioned to set you on the path to Customer Service success, because without our customers, what are we as organizations?

Whatever the size of your team or the team you’re looking to build, these tips apply to a variety of industries, businesses, levels of expertise and experience.

Download Now


Ledgeview Partners Webinar

On-Demand Webinar: What’s Possible with Microsoft Dynamics 365 for Customer Service, Part 1

Are you curious about how Microsoft Dynamics 365 for Customer Service can benefit your processes? Discover what’s possible when you click replay on this customer-favorite webinar.

Watch Parts 1 and 2 to get the full picture!


Customer Service Consulting Services

What challenges can our team help you solve?

Many companies focus on driving new sales and the new customer experience. But what about the experience of your current customers? When it comes to your customer service are you delivering the experience that you want and your customers deserve?

With Ledgeview Partners’ Customer Service Consulting Services, we can help you develop your customer experience program, define your processes, and ensure you have the tools for your customer service team to ensure they succeed.

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