More Answers to Your FAQs About #UserGroupSummit - North America 2019!

Can you believe it’s almost time for User Group Summit – North America 2019 already?

Cliché as the saying is, time really does fly in between conferences. A few weeks ago, we answered some of your FAQs about User Group Summit – North America 2019 and are back to share more.

Here are the answers to your burning questions to guide you to success with User Group Summit.

Question: How do I use/login to the mobile app?

On your Android or iOS device, go to your App store. Search for “Dynamic Communities Events”. Download the app.

CRMUG Answers

Once it’s downloaded on your device, open the app and proceed to login with the same username and password you use to login to the desktop version.

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With any problems you may have accessing the mobile version, reach out to Dynamic Communities for support.

Question: How do I navigate (get directions) around the conference center?

To access the Florida exhibition hall map, go Click on “Sponsors” and a dropdown menu will appear. Click on “Summit Exhibitors and Floorplan”.

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Here, you can search for any exhibitor and get a full floor plan, which also shows you other important information like where to eat.

NA User Group Summit Floor Plan

The User Group Summit Community encourages you to go mobile to make finding your acitivities, exhibitors, and sessions easier while you’re in Florida!

You can access this map (above) via mobile as well as via the desktop version. Session locations, on the other hand, can only be acccessed via the mobile app.

To locate session mappings, open your mobile app, select the session you’re attending (in this case, User Group Summit – North America 2019), navigate to the footer menu on your app and click “Maps”. There, you’ll find what you’re looking for!

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Question: Is there a shuttle available?

Many hotels offer shuttle services to and from User Group Summit – North America 2019. To confirm if your hotel offers this sort of service, we suggest calling them ahead of time to confirm so you can prepare to arrange another method of transportation if not.

Bus shuttle service

Question: What are some other activities that occur around User Group Summit that I can participate in?

There are many exciting onsite activities that occur during User Group Summit! See what’s available and sign up for activities you’re interested in via

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How do I find people in my industry to connect with?

While there isn’t currently a filter to locate others by industry, you can locate others by their shared interests simply by following similar paths that Dynamic Communities has outlined in the session schedules.

Tracks include:

  • Administration
  • AI & Analytics
  • Customer Service
  • Development
  • Leadership & Professional Development
  • Marketing & Sales
  • Microsoft
  • Partner Solutions Showcase
  • Power Platform
  • Upgrades and Implementation
  • User Adoption

Connect over your shared interests with these track options!

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How do I get in touch with people that are local to my area at User Group Summit?

On the home page of your mobile app, click on “People”, and then select “Browse App Users”. On the bottom of your screen, select “City” or “State”, and then it will group people into those demographics.

What’s incredibly important for this to be effective is to share your information with other users. All that will be shared when you opt-in to do this is your name, company name, and company location, and nothing else.

Your private information is protected, such as your email address. If you want to find others in your area, it is crucial you share.


Question: How do I download session materials?

Dynamic Communities advises that “session materials will be posted in the Conference Community library as they are received from presenters.”

They remind us that materials are only available to attendees.

PRO TIP: Download the sessions ahead of time via the Dynamic Communities Events app. Once you favorite a session and the speaker uploads their slides to it, you can take notes directly in the PPT. Not all speakers make their presentations available ahead or on the day of summit, but for those that do, it’s a great feature for audience members!

If a PPT isn’t in the app at the time of the session, don’t be afraid to ask the speaker for a copy of the presentation. They can always email it to you. It’s a great way to start a conversation or relationship with the expert too!

User Group Summit Speaker

Question: How do I get in touch with speakers after sessions?

When you login to your Dynamic Communities Event app and navigate to your summit, you can look for speakers under “People”. This will give you information on that speaker, the sessions they’re hosting, their LinkedIn profile information, Twitter handle, and email address, if they’ve added it to their speaker profile.

Most speakers include their contact information and best method of contact in their presentations, so it’s encouraged to take notes when you’re attending these sessions so that you can easily connect afterwards!

There are many ways to make new contacts and key in touch after summit has ended.


Question: What is Microsoft‘s involvement in User Group Summit?

Microsoft is very involved in User Group Summit as a Charter Sponsor. The company provides opportunities to connect with Dynamic MVPs while you’re in attendance. Accessibility is in the palm of your hands!

Microsoft Engineers and Support Technicians will be in attendance to show their support for conference activities and get to know you.

The summit itself is created and executed by Dynamic Communities.

Microsoft will be giving this year’s keynote address as well. Dynamic Communities invites you to join Microsoft’s Muhammed Alam, Microsoft General Manager, and Charles Lamanna, Microsoft Corporate Vice President, to “celebrate the tremendous energy, passion, and innovation of the global Dynamics 365 and Power Platform communities that have made these the leading business applications in the market.”

Question: Do I have to pre-register for sessions?

Technically, you don’t have to, but we highly suggest signing up ahead of time, because the rooms fill up fast! Also, just because you register for a session does not guarantee you a spot.

It functions more so as a personal scheduling tool for you to keep track of the sessions you don’t want to miss. The best way to “guarantee” your place is to show up early. 

To sign up for sessions, go to your User Group Summit home page, click on “Schedule”, click on your summit name, and then start adding sessions of interest.

Changes to the schedule may occur, so be sure to refresh this page as you go to stay updated. Just click “Refresh Schedule” to do so. Room locations are especially subject to change.

User Group Summit

Question: How do I find the sessions I sign up for?

Did you forget what sessions you signed up for? No worries! It happens to the best of us. To access your schedule, use your mobile device.

On the home page of the Dynamic Communities Events app, click on “Schedule”. There, you’ll find all of your sessions in one place, whatever summit you’re attending.

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Feel free to reach out to us with any more questions you may have about attending User Group Summit – North America 2019.

We look forward to seeing you in Orlando! Stop by our Booth, #1521, and see us at our three educational sessions.

Our reps can’t wait to meet you.


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