Parman Energy, a leading supplier of Chevron lubricants and petroleum products, engages Ledgeview Partners to perform a comprehensive and detailed review of its customer service and inside sales interactions with customers in order to increase Parman’s ability to provide exceptional service and support.
“I don’t like to waste time and resources providing training for things people don’t need. This was a great way to find out exactly where we needed to invest time in training.”
“The results were interesting. Going into the evaluations, I didn’t really know what I would hear. This definitely uncovered some things we needed to address that we hadn’t considered.”
“This program is of great value. Not only is the cost very reasonable, but the feedback is especially relevant because it’s personalized right down to the individual rep. Our President was impressed. He wants to do this regularly!”