Ledgeview Partners Webinar

Join Ledgeview Partners on Wed. Aug. 29 at 11:00 a.m. CDT for a FREE live webinar: “Creating a Successful Customer Service Coaching Program”. 

Customer service coaching and training are essential in helping your team deal with challenging situations and ensuring positive experiences on every customer interaction.

The way we connect with our customers matters now more than ever, especially with the rise of digital interactions, but are we equipped with the tools and strategies to respond to new demands?

With the right coaching and training, your customer service team is more than capable of reaching new levels and keeping ahead of the curve.

Careful not to use the words “coaching” and “training” interchangeably, as many do. In this webinar, we will uncover when both terms should be used, and how.

Customer Service Coaching Expert and Director of Business Consulting, Greg Dove, will examine key coaching and training strategies within this webinar that will help you understand how they are different tools in your Customer Service Coaching and Training toolbox.

This webinar is a can’t-miss for Customer Service Managers and Reps alike, and anyone who wants key business tips on amplifying departmental processes and strategies to drive organizational success.

Get top tips on managing your customer service team more effectively to deliver a high-level customer experience.

We’ll uncover the key components that are essential for every successful customer service coaching program. So, if you’re interested in learning more about taking your customer service team and strategies to the next level, this webinar is for you.

Watch:

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Webinar: Creating a Successful Customer Service Coaching Program
Now available on-demand!

We look forward to having you join us!

10 Best Practices to Improve Customer Service

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