In this new Ledgeview Partners webinar, the experts will walk you through what’s possible with Microsoft Dynamics 365 for Customer Service.
Customer Service is quickly overtaking price and product as the #1 differentiator. The best customer experience can determine your company’s growth, revenue, reputation, and more …
This begs the question: what technology are you using to benefit the customer experience, and complement the customer journey, most effectively?
Newvoicemedia.com reports that companies lose $62 billion in revenue annually due to poor customer service alone.
The customer experience, arguably, matters most!
Newvoicemedia.com also reports that after one (yes, just one) negative experience, 51% of customers will never do business with that company again.
You don’t want this to be your organization. Organizations that can resolve customer service issues quickly and painlessly through any channel, on any device, set themselves apart and move forward.
Your technology should align with your organization’s goals to deliver top-notch customer service. If it doesn’t, or even if you have the smallest inkling that it could be improved, this webinar is a cant-miss.
In this first part of this exciting upcoming webinar series, we will take a look at some of the key features available to users in Microsoft Dynamics 365 for Customer Service that you can use to drive efficiencies, improve customer satisfaction (CSAT), and drive customer and brand loyalty through effortless customer interactions.
Sound good to you?
Sign up and learn more about this free live event when you click on the button, below.
Webinar: Microsoft Dynamics 365 for Customer Service – What’s Possible, Part 1
Date: March 13, 2019
Time: 1:00 – 1:30 p.m. CST
Even if you can’t attend on the date listed above, sign up anyway so you can be sure to receive the link on-demand following the live session.
If you’re really feeling ambitious, you can sign up for Part 2 already, too.
Webinar: Microsoft Dynamics 365 for Customer Service – What’s Possible, Part 2
Date: April 4, 2019
Time: 11:00 – 11:30 a.m. CST
We look forward to having you join us for this series.
Learn more about Ledgeview’s expertise and experience implementing Dynamics solutions here.