VitalWare LLC, a leading provider of cloud-based technologies that help healthcare providers maintain accuracy and continuity in their documentation, coding and billing data, partners with Salesforce and Ledgeview Partners to increase organizational efficiency, access to customer data, and collaboration across departments.
While VitalWare was helping customers solve their challenges, the young company realized it had a few of its own. Chief among them, VitalWare had painfully outgrown its CRM system. They knew they needed a solution that provided a more comprehensive platform for managing customer relationships. They needed a true system that would allow access to data, and more importantly, the ability to analyze that data.